CICan has been an ISO 9001 certified organization since 1997, but this year we embarked on a review of internal processes and policies in order to align them with the more recent ISO 9001:2015 requirements. To that end, we adopted a new quality policy and trained all CICan staff in its requirements. We also adopted … Continued
To ensure that CICan policies, programs and services also reflect the needs and realities of our francophone members, CICan conducted a consultation process with members both in and outside Quebec, followed by the creation of an advisory committee to address issues related to membership, value added services and advocacy priorities. The committee met for the … Continued
With our current strategic plan expiring in 2019, we began an ambitious and wide-ranging consultation process to reflect on the association’s value proposition, priorities, and objectives. Launched in March, the Imagine the Future campaign will involve CICan staff, members, partners, and stakeholders in the preparation of our next strategic plan for 2019 to 2024. This … Continued
Last June, CICan became one of the first national associations in the country to organize an exclusively online annual general meeting (AGM). Embracing new technologies, we were able to make the meeting more accessible to members by removing the need for costly travel expenses. Over 110 people, representing members from across the country, participated in … Continued
Supporting the internationalization of members has been a critical part of CICan’s mandate for the past four decades. In order to continue playing that role efficiently, we embarked this year on a thorough review of our international activities to develop a strategy that meets the needs of members, while reflecting changes in federal policies, industry … Continued
As a member-focused association, CICan is committed to adopting governance and management practices that will help us function in the best interest of our members by using evidence-based decision-making. This concept was front and center this year as we implemented new processes to improve governance and overall efficiency within the association.